Community Bank, N.A., (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. With locations across Upstate New York and Northeastern Pennsylvania, CBNA offers personal loans, mortgages, checking and savings accounts, credit and debit cards, online banking, mobile banking, commercial loans, cash management and more. In addition to a full range of retail and business banking services, the company offers comprehensive financial planning, insurance and wealth-management services.

FAQs for businesses

Business Banking FAQs

Do I need to have an existing account with Community Bank, N.A. in order to qualify for a business loan?

No, Community Bank, N.A. would like the opportunity to do business with you. Please contact your nearest local branch for more information on how to start a loan application process.

How can I make payments to my business loan or line of credit?

If you are an Online Banking customer:

  1.  You can pay a loan with us from a deposit account that is also at CBNA you can use “Internal Funds Transfer”. This feature allows same day transfer of funds between any accounts on your online profile, as long as they are done on a business day before 7pm.
    1. To pay a loan with us using an account at another bank, or to transfer funds from a deposit account with CBNA to a deposit account at another bank, you can use our “Bank to Bank” feature. This feature allows you to add deposit accounts at other financial institutions, once the account is verified you can transfer funds between the external accounts and your accounts with Community Bank, NA The external account must be at a bank in the United States
    2. You can also make a payment at your nearest local branch or mail payment to:
  2. PO Box 628

    Olean, NY 14760


How can I reorder checks?

You may reorder checks conveniently online or at your local branch

Get in Touch

Stop into a branch, pick up the phone or email us.

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