Community Bank, N.A., (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. With locations across Upstate New York and Northeastern Pennsylvania, CBNA offers personal loans, mortgages, checking and savings accounts, credit and debit cards, online banking, mobile banking, commercial loans, cash management and more. In addition to a full range of retail and business banking services, the company offers comprehensive financial planning, insurance and wealth-management services.
Welcome, Merger Bank customers
Main Feature Image

Welcome, Merchants Bank customers.

Important information for Quicken, Quickbooks and Mint users

Intuit aggregation services will be interrupted for up to 3-5 business days. Intuit product users are encouraged to download a QFX/QBO file during this outage. Please take care not to overlap transactions in your download. The following services will not be available during the outage:

Conversion guides to assist current user with transition are provided below.

For additional assistance, please contact Intuit at: 
1-888-311-7276 for Quicken; and 1-877-797-5809 for Quickbooks.
If you are new to Quicken and Quickbooks, you can get started here:



Get in Touch

Stop into a branch, pick up the phone or email us.

Locate a Branch Contact Us