Community Bank, N.A., (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. With locations across Upstate New York and Northeastern Pennsylvania, CBNA offers personal loans, mortgages, checking and savings accounts, credit and debit cards, online banking, mobile banking, commercial loans, cash management and more. In addition to a full range of retail and business banking services, the company offers comprehensive financial planning, insurance and wealth-management services.
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Careers with Community Bank

When you choose a career with Community Bank, you're choosing an exciting working environment with excellent employee incentives and a generous benefits package.

Employees who work full time (25 standard hours or more per week) are eligible for medical and dental benefits including a company-funded benefit pension plan. And, all employees (including those that work less than 25 standard hours per week) are eligible for a 401(k) plan with a great match.

A Culture of Happy

Working here means working with some pretty happy people. We're super friendly. We smile - a lot. And we hang our proverbial hats on superior customer service. If that kind of happy is something you might be interested in, we'd love to meet you.

Job Opportunities

 

Job Opportunities Hours/Week Department Location
Credit Underwriter I 40 hours/wk Credit Department Olean, NY
 

POSITION: Credit Underwriter I (or II with required experience) 

MAJOR RESPONSIBILITIES: 

  1. ​Prepares financial spreadsheets on existing or potential borrowers using accountant- prepared for company- prepared financial statements and tax returns.
  2. Gathers all additional credit information, environmental reports, etc. as required by the structure of the credit request.
  3. Prepares Credit Offering Memorandums on non-to mid-complex borrowers, which includes a description of the credit request and all associated structural components; a detail of the borrower’s Banking relationship (loans, deposits, cash management, RDC, etc.) corporate and personal financial statement and cash flow analysis; detailed collateral evaluation; and identification of loan policy exceptions and regulatory structural weaknesses.
  4. May suggest a risk rating for the relationship to the Commercial Lender after conducting a thorough credit analysis and documentation review.
  5. Coordinates the completion of credit assignments with Commercial Lenders and Credit Supervisors/ Managers to ensure customer needs are being addressed in a timely manner.
  6. Maintains appropriate records and provides assigned reports.  

APPLICANT REQUIREMENTS:
Education: BS or BA degree in a business related field of study (e.g., finance, management, economics, and accounting) with at least 6 accounting credits.

Skills: Proficient reading, writing, grammar and mathematics skills; proficient interpersonal and communicative skills (both verbal and written); understanding of financial statement composition; sound knowledge of Microsoft Word and Excel. 

Experience: Required educational background, as this is an entry-level position.  A basic knowledge of the Bank’s accounting systems is a plus, but not required.

 

Apply Now

Asset Liability Manager 40 hours/wk Treasury Management DeWitt, NY
 

POSITION: Asset Liability Manager 
 

MAJOR RESPONSIBILITIES: 

  1. Directs the analysis process responsible for identifying balance sheet interest rate risk.
    1. Maintains oversight of the complex Asset Liability Manager System used to calculate interest rate risk under a variety of interest rate environments.
    2. Reviews model inputs to ensure accuracy for items such as; balance sheet contractual cash flows, repricing and prepayments, interest rate and yield curve changes, deposit pricing, loan & deposit growth rates, funding, investment purchases, new volume rates/spreads, etc.
    3. Performs model validations via actual to projection comparisons, by analyzing rate/volume variance reports, monthly trends, etc. Findings are researched, documented and presented to the Senior Treasury Officer for final review and approval.
    4. Ensure assumptions used with the ALCO models are properly documented and supportable for review by internal/external Auditors, bank regulators, etc.
    5. Provide various reports and supporting documentation, from the ALCO model, to the Accounting Department to be used in the 10-Q and 10-K regulatory filings. 
  2. Develops and recommends balance sheet and risk management strategies to help achieve stated objectives for earnings, capital, liquidity, interest rate risk and market value.
    1. Uses model to test alternative balance sheet scenarios, as directed by the ALCO, to identify potential exposures including funding mix and yield curve twists. Results are validated, documented and presented to ALCO as required by the ALCO policy.
    2. Develops and assists in the execution of strategies which reduce risk and improve net interest income.
  3. Member of the Bank's Stress Testing Committee.
    1. Participates on the Committee responsible for designing and developing the DFAST Stress Testing framework for the Bank.
  4. Effectively communicates CBNA's Asset/Liability policies and philosophy with regulatory officials.
    1. Includes the Office of the Comptroller of the Currency, The Federal Reserve and the Federal Home Loan Bank.
    2. Coordinates ALCO process review, including negotiation of price, discussing policies, validation routines, and major assumptions used in the model.
    3. Prepares written response to comments from regulators & auditors and ensures implementation.
  5. Leads the monthly Bank's Asset/Liability Management Committee meetings.
    1. Effectively communicates the ALCO packets to the Committee members.
    2. Prepare summarized ALCO reports to quantify interest sensitivity and balance sheet structure.
    3. Prepare various reports used in the ALCO packet (combine reports from various sources into a single electronic file to be distributed to ALCO Committee members).

 

APPLICANT REQUIREMENTS:
Education: BS degree in Finance of Economics with additional training in balance sheet and risk management strategies and other aspects of asset liability management.

Skills: Proven knowledge in prepayment risk and its effect on net interest margin and embedded option risk and its effect on fixed income investments, loans and capital market funding; high level computer skills including knowledge of data base applications, data warehousing, Excel and Word; excellent analytical skills and the ability to apply them in multi situations; high level project management skills.

Experience: A minimum of 3-5 years in the asset liability process of a high performance financial institution. Prior experience as assistant or director of the ALCO process preferred.

 

Apply Now

Human Resources Operations Specialist 40 hours/wk Human Resources DeWitt, NY
 

POSITION: Human Resources Operations Specialist
 

MAJOR RESPONSIBILITIES: 

  1. Develop and maintain reports and analytics within all HR systems.
  2. Participate in the implementation of HR systems.
    1. Work the HR team to design, test, document and configure systems
    2. Provide guidance, assistance and training to HR team
    3. Research, document and configure HR systems
    4. Assist with policy and procedure development
  3. Provide on-going support with administration of the various HR systems by assisting with:
    1. Administration and development of updates for the various HRIS modules
    2. Create documentation for all features
    3. Provide technical support for HR special projects
    4. Implement and develop new modules
    5. Develop training materials and train users
    6. Table maintenance, build and set-up
    7. Internal and/or external audits
    8. Run various HR related reports
    9. Assist in resolving system issues that may arise.
    10. Function as technical system expert for all HRIS systems
    11. Add, delete, inactivate and change user security access; reset user passwords
  4. Write, manage and run various interfaces between HRIS systems, vendors, and other systems.
  5. Assist with HR Vendor Management.
  6. Participate with the disaster recovery process and testing.
  7. Work flow development and support.
    1. Design work flows to support HR objectives
    2. Maintenance for existing flows
    3. Configure flows to improve efficiency in all HR business processes
  8. Provide technical assistance to HRIS users.
    1. Install software such as spreadsheet designer and add-ins, troubleshoot issues that may arise

BASIC QUALIFICATIONS:
Education: Bachelor's degree with an emphasis on business or Human Resources preferred.

Skills: Proficient reading, writing, grammar, and mathematics skills; excellent communication skills; demonstrated attention to detail; knowledge of laws and regulations affective the human resources function; excellent time management skills; prior project management experience; excellent problem solving, logic, and analytical skills' advanced computer skills especially with Crystal Reports, Microsoft Word, Excel and Access. Previous HR Operations/HRIS experience required; knowledge with Infor (Lawson) and Kronos systems desired. Process flow and HTML experience a plus. Prior HR Systems and Database administration a plus.

 
Experience: Minimum of five (5) years' related experience required.

 

Apply Now

Business Development Officer-Asset Management 40 hours/wk Nottingham Advisors Amherst, NY
 

POSITION: Business Development Officer-Asset Management 
 

MAJOR RESPONSIBILITIES: 

This role will focus on asset growth and business development.

  1. Responsible for generating business and asset growth.
  2. Will network and meet with existing and potential clients on a regular basis.

As an integral member of the Nottingham Advisors team, this position is responsible to provide assistance wherever necessary to help the department and the Bank in achieving their goals.

 

APPLICANT REQUIREMENTS:
Education: Bachelor’s degree preferred in Finance, Business, Economics or Accounting.

Skills: Excellent sales skills; Strong verbal and written communication skills; strong organizational and collaborative skills.  Must have reliable transportation.  

Experience: Ideal candidate should have current fee-based client assets between $20 and $50 million with proven ability and established networks to generate business and grow this asset base.

 

Apply Now

Financial Consultant 40 hours/wk Wealth Management Plattsburgh, NY
 

POSITION: Financial Consultant
 

MAJOR RESPONSIBILITIES: 

  1. Provide client with suitable solutions to their financial services needs while maintaining a high standard of ethics.
  2. Service the needs of existing customers and effectively manage existing book of business for additional investment customers.
  3. Work cooperatively with branch staff and branch managers to promote and obtain qualified WMG (Wealth Management Group) referrals from the retail bank.
  4. Demonstrate good business practices involving, but not limited to, punctuality, professional demeanor, and leadership.
  5. Maintain neat, timely, and accurate records for regulatory and business purposes.
  6. Set and maintain sales foals in cooperation with management.
  7. Network with community centers of influence to generate mutual referrals.
  8. Train and work cooperatively with branch staff to obtain qualified referrals.
  9. Train branch staff on the compliance of selling investment products.
  10. Abide by the terms and agreements outlined by Invest Financial Corporation (the firm's Broker Dealer).

BASIC QUALIFICATIONS:
Education: B.S. degree in Finance or Economics of relevant field; specialized investment education and training. Attained Securities Licenses 6 or 7, 63 & 65 and NYS Life/Health Licenses. 

Skills: Proficient reading, writing, grammar, and mathematics skills; excellent interpersonal relations and communication skills; Intermediate Microsoft Word, Excel, and email systems skills; working knowledge of the policies, procedures, and regulations related to the sale of investment products. 

Experience: Minimum of three (3) years' experience in Financial Services or related experience required.

 

Apply Now

Regional Sales Assistant 40 hours/wk Wealth Management Adirondack/St. Lawrence Region
 

POSITION: Regional Sales Assistant (RSA) II
 

MAJOR RESPONSIBILITIES: 

  1. Assists and coordinates all assignments, administrative tasks and sales support as needed by both RSM's and Financial Consultants within the Adirondack and St. Lawrence Regions.
  2. Proficient in all operational systems currently used by Community Investment Services (Streetscape, Advisor Dashboard, & EOE)
  3. Proficient in all contact management systems used by Community Investment Services and Community Bank (Redtail & Synapsys).
  4. Works closely with all Financial Consultants in the region to ensure all incoming client service requests are handled in a timely and accurate fashion.
  5. Help to coordinate all regional sales campaigns, sales meetings and client events for the RSM or FC's as needed.
  6. Assists with the on-boarding process of all new FC's.
  7. Backup to other Regional Sales Assistants as needed.
  8. Maintains neat, timely and accurate records for regulatory and business purposes.

BASIC QUALIFICATIONS:
Education: High School Graduate; College Degree in the area of Finance or Business preferred. Minimum requirements- Securities Licenses 6 & 63.

Skills: Proficient reading, writing, grammar, and mathematics skills; excellent interpersonal relations and communication skills; Intermediate Microsoft Word, Excel, and email systems skills.

Experience: Minimum of five (5) years' experience in an administrative position required.

 

Apply Now

Data Architect  40 hours/wk Business Information Systems DeWitt/Canton, NY
 

POSITION: Data Architect 
 

MAJOR RESPONSIBILITIES: 

  1. Establishes governance structure and best practices to comply with policies, standards, processes and resources.
  2. Defines and implements a data management strategy that aligns with the goals and objectives of the bank.
  3. Provides leadership in advanced data techniques (data modeling, data integration, data discovery, and database design/implementation) for departments and project teams.
  4. Creates and maintains conceptual logical and physical data modes defining information requirements for data analysis and decision making.
  5. Maintains consolidated view of the entire application portfolio and provides directions regarding application rationalization.

APPLICANT REQUIREMENTS:
Education: Bachelor's Degree in Computer Science, Information Systems, related technical degree or equivalent experience.

Skills: Strong analytical and problem solving skills. Extensive experience working with a variety of banking applications, business intelligence tools, GRC tools and warehouse solutions i.e. RDBMS/SQL.

Experience: Minimum 5 years proven experience in data management, application development and change and configuration management.

 

Apply Now

Bilingual Customer Service Rep 40 hours/wk BPAS Houston, NY
 

POSITION: Bilingual Customer Service Representative

MAJOR RESPONSIBILITIES:

 The BPAS team of Customer Service Representatives is responsible for responding to retirement plan participant questions and inquiries via phone or e-mail in a timely manner, and logging calls into the Plan Manager System.

  1. Learn and understand BPA Customer Service products.
  2. Become familiar with proprietary computer programs and procedures.
  3. Study for and pass ASPPA (American Society of Pension Professionals and Actuaries) Retirement Plan Fundamentals Course.
  4. Provide support to the Consulting Unit (filing, data scrubbing, data entry, mail, etc.)
  5. Provide support to the Operations Unit (data entry, transaction processing). 

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

BASIC QUALIFICATIONS:
Education: Minimum high school diploma; 2 or 4 year degree in Business, Accounting, or related field preferred.

Skills: Bilingual (English/Spanish) is required; well-developed written and oral communication skills; ability to be highly organized and show an attention to detail; ability to prioritize work assignments and multitask; display an intermediate level competency with Microsoft Word and Excel, as well as personal computer skills. 

Experience: Must have Customer Service experience.

Apply Now

Helpdesk Technician I 40 hours/wk BPAS Utica, NY
  POSITION: Helpdesk Technician I

GENERAL RESPONSIBILITIES: 

Under general supervision, operates and maintains the various systems, networks, and equipment utilized by the company.

Essential Duties:

  1. Provide Internal Customer Support through the Helpdesk Ticketing system and Call Center.
  2. Provide onsite or remote support for one or more of the following user systems:
    • Desktops, laptops, printers, peripherals, servers, LAN's. 
  3. Perform additional support activities including monitoring, backups, imaging, patch implementation, account maintenance, password resets, system upgrades, and any other issue that may arise.
  4. Conduct hardware, software, and network troubleshooting and problem resolution within the IT systems environment.
  5. Research problems, make recommendations for solutions, and repair or rebuild systems to appropriate environment.
  6. Research problems, make recommendations for solutions, and repair or rebuild systems to appropriate specifications.
  7. Interface with staff to determine suitable hardware/software to meet user requirements.
  8. Track hardware/software inventory.
  9. Provide user orientation of new and upgraded hardware/software packages.
  10. Keep abreast of functionality of new systems.
  11. May plan and implement system upgrades and expansion.
  12. May provide mentoring or guidance to less experienced team members.

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

BASIC QUALIFICATIONS:
Education: Minimum 2-year degree in Computer Science, Information Systems, or other related field. 

Competencies:

  • Well-developed written and oral communication skills.
  • Analyze problems and issues and present possible solutions to supervisor.
  • Ability to be highly organized and show an attention to detail.
  • Ability to prioritize work assignments and multitask.
  • Strong technical knowledge or current network hardware, protocols, and standards.
  • Strong customer service and communication skills.
  • Ability to work effectively in a team setting.
  • Ability to work independently and remain on task.
  • Must be willing to learn and adapt to changing technology.


Experience: At least 1 year experience with a basic knowledge and skill set of networking and computer systems.

 

Apply Now

Plan Consultant/Sr. Plan Consultant 40 hours/wk BPAS Philadelphia, PA
  POSITION: Plan Consultant/ Sr. Plan Consultant
 

GENERAL RESPONSIBILITIES: 

This position is responsible for overseeing the workflow of group of plans assigned; communicating with clients; preparation of 5500 and ERISA reports and conducting compliance testing for plans assigned; maintaining proficiency in regulatory developments.

Essential Duties:

  1. Communicate with clients and financial advisors.
  2. Maintain proficiency in regulatory requirements.
  3. Review of annual reports.
  4. Conduct and analyze discrimination testing.
  5. Responsible for year-end allocations (including New Comparability calculations).
  6. Prepare annual 5500 with related forms and reports and assure timely filing.
  7. Review new plan setup.
  8. Assure that plans assigned remain in compliance with current rules and regulations.
  9. Review transaction rejects.
  10. Assist with census problems.
  11. Assist in conducting Plan audits when necessary.

 

BASIC QUALIFICATIONS:
Education: B.S. Degree in Business or related field, ASPPA designations such as QKA, QPA, or CPC, or commitment to obtain the designation.

Competencies:

  • Well-developed written and oral communication skills.
  • Proficient mathematics skills
  • Relate to co-workers and customers with respect, providing clear and detailed information
  • Display an intermediate level of competency with Microsoft Word and Excel, as well as personal computer skills


Experience: Minimum three (3) years of experience in Pension Plan Administration and Retirement Industry.

 

Apply Now

Conversion Specialist 40 hours/wk BPAS Utica, NY
  POSITION: Conversion Specialist
 

GENERAL RESPONSIBILITIES: 

On new BPA cases, the Conversion Department begins where the Sales Department leaves off. This position is responsible for working with outside sources such as the Prior Administrator and client to assure the transfer of clean and complete information needed to set up a new plan at BPA. The Conversion Department is responsible for ALL aspects of collecting, distributing and setting up the information needed for the future administration of a new plan. This position assists with educating Brokers, Dealers, Distributors, Clients, HR and IT personnel, clients, Trustees, Fund Families, prior Administrators, prior asset holders, payroll providers, and the client's Accountants and lawyers to the BPA process of conversion and administration.

Responsibility include importing participant and financial information from files from prior administrator and client files; setting up balance forward funds; and sending emails and phone calls to prior administrators. 

Essential Duties:

  1. Coordinate conference calls and updates between distributors, dealers/brokers, prior Administrators, prior asset holders, clients and their Accountants and/or lawyers, Plan HR and IT personnel.
  2. Coordinate the release of Blackout Notices, Letters of Notification and Instructions per prior Admin/Asset Holders and timelines and fund verification approval notices.
  3. Coordinate the complete transfer of a new plan's records from the prior administrator to BPA
  4. Coordinate the transfer of assets from the prior admin/asset holder to BPA.
  5. Support the Sales Department with such things as conference calls and distributing necessary information to other BPA departments.
  6. Coordinate the departments within BPA to complete necessary setups, such as Funds, ACH, Census, Trading, and Billing.
  7. Reconciliation of the valuation from prior Administrators to BPA records.
  8. Process necessary OMNI transactions to input balances and opening information.
  9. Process OMNI transactions for trading from receiving wire transfers, or transfer in kind, at plan level and participant level accounts.
    • Process all transactions for setting up a new account.
  10. Collection of backup materials and set up of all takeover loans.
  11. Test all trades on POC prior to trading.
  12. Educate new brokers dealers and distributors to the BPA process.
  13. Collection of all documents, valuations, prior 5500"s, and other necessary for the plans future administration.
  14. Responsible for the completion of the first contribution trade.
  15. Monitor fund statements for asset transfers.
  16. Develop and enhance Conversion Department checklist.
  17. Assist in developing broker and conversion manuals.
  18. Conduct follow up to see that funds are opened in a timely fashion for new accounts.
  19. Conduct follow up with clients on census problems.
  20. Provide backup for the following:
    • Preparation of the 5500s
    • OMNI processing
    • Customer Service Line
  21. Monitor Daily Funds Available sheet for assets.
  22. Create financial transactions.
    • Recognize incorrect data from prior administrators.
  23. Corrective OMNI projects.
  24. Assist with other conversion functions.
  25. Reconcile takeover balances to valuation reports from prior administrator.
  26. Import participant and financial information from files from prior administrator and client files.

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

 

BASIC QUALIFICATIONS:
Education: Minimum of a two year college degree in Accounting or equivalent experience.

Competencies:

  • Well-developed written and oral communication skills.
  • Analyze problems and issues and present possible solutions to supervisor.
  • Ability to be highly organized and show an attention to detail.
  • Ability to prioritize work assignments and multitask.
  • Display an intermediate level competency with Microsoft Word and Excel, OmniPlus, and OmniImport, as well as personal computer skills.


Experience: Prior office experience required; related experience preferred.

 

Apply Now

Retirement Plan Data Coordinator 40 hours/wk BPAS Utica, NY
  POSITION: Retirement Plan Data Coordinator
 

GENERAL RESPONSIBILITIES: 

The responsibilities include importing data files; training new and existing clients to use our proprietary software CensusPro; maintaining census customer service; assisting the Conversion department with new plans; contributing as an active member of the Trade Team; and other duties.

Essential Duties:

  1. Import data files by creating maps and posting for processing.
  2. Provide client set up, training, and customer service on propriety software, CensusPro.
  3. Assist clients and their vendors to prepare files per specifications.
  4. Contribute as an active member of the Trade Team.
  5. Actively work with the Conversion, Document, and Consulting Departments to ensure plans are set up appropriately.
  6. Initiate and maintain communication with the client throughout the conversion process, training, importing files, and creating maps within CensusPro.
  7. Provide ongoing Customer Service.

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

 

BASIC QUALIFICATIONS:


Education: Minimum Two-Year Degree in Accounting or Business.

Competencies:

  • Well-developed written and oral communication skills.
  • Ability to be highly organized and show an attention to detail.
  • Ability to prioritize work assignments and multitask.
  • Display an intermediate level of competency with Microsoft Word and Excel, as well as personal computer skills.


Experience: Minimum of 2 years Accounting, Payroll, or applicable office experience.

 

Apply Now

Bilingual Customer Service Representative 40 hours/wk BPAS Utica, NY
  POSITION: Bilingual Customer Service Representative
 

MAJOR RESPONSIBILITIES: 

The BPAS team of Customer Service Representatives are responsible for responding to retirement plan participant questions and inquiries via phone or e-mail in a timely manner, and logging calls into the Plan Manager system.

  1. Learn and understand BPA Customer Service procedures.
  2. Become familiar with proprietary computer programs and procedures.
  3. Study for and pass ASPPA (America Society of Pension Professionals and Actuaries) Retirement Plan Fundamentals Course.
  4. Provide support to the Consulting Unit (filing, data scrubbing, data entry, mail, etc.).
  5. Provide support to the Operations Unit (data entry, transaction processing).

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

BASIC QUALIFICATIONS:


Education: Minimum high school diploma; 2 or 4 year degree in Business, Accounting or related field preferred.

Skills: Bilingual (English/Spanish) is required; well-developed written and oral communication skills; ability to be highly organized and show an attention to detail; ability to prioritize work assignments and multitask; display an intermediate level competency with Microsoft Word and Excel, as well as personal computer skills.


Experience: Must have Customer Service experience.

 

Apply Now

Administrative Assistant 40 hours/wk BPAS Utica, NY
  POSITION: Administrative Assistant
 

MAJOR RESPONSIBILITIES: 

The responsibilities of this position are preparing and following up on service agreements; coordinating internal meetings for both DC and VEBA/HRA Plans converting to BPAS; setting up new Clients/Plans in Plan and Task Manager (PTM) including assigning BPAS Numbers; processing incoming signed documents and/or agreements; processing incoming enrollment requests; run various reports as needed; communicating electronically; administrative responsibilities; and backing up other staff when necessary.

Essential Duties:

  1. Conversion Plan Set Up:
    1. Coordinating, scheduling, and providing material for internal meetings
    2. Preparing and following up on necessary service agreements
    3. Assigning BPAS Number(s) and setting up the Company/Plan in PTM
    4. Entering various tasks in PTM
  2. Processing incoming signed documents and/or agreements within one (1) business day of receipt:
    1. Linking signed documents to PTM
    2. Notifying necessary staff of the receipt of signature pages
    3. Closing and/or creating new tasks in PTM for other departments
    4. Posting pdf files to the web and enrollment site
  3. Process incoming enrollment requests:
    1. Communicate with person making request, advising them of the receipt of their request and/or conflict of the date enrollment material is needed by
    2. Enter necessary tasks in PTM
    3. Auto fulfillment and order of enrollment material for a specified list of plans
  4. Provide back up to other staff when necessary.
  5. Perform other duties as requested or required.

Ancillary Duties:

As an integral member of the organization, this position is also responsible to provide assistance wherever necessary to help the department and the Company in achieving their goals.

BASIC QUALIFICATIONS:


Education: High School Diploma or equivalent is necessary; College Degree and/or professional designation form ASPPA preferred.

Competencies:

  • Well-developed written and oral communication skills
  • Ability to be highly organized and show an attention to detail
  • Ability to prioritize work assignments and multitask
  • Display an intermediate level of competency with Microsoft Office Suite including strong skills in Word and Excel; MC Office Certification Preferred
  • Excellent PC skills including knowledge of Adobe Acrobat


Experience: Minimum of one to two years of clerical experience is necessary.

 

Apply Now

Financial Consultant 40 hours/wk Wealth Management Finger Lakes, NY Region
 

POSITION: Financial Consultant
 

MAJOR RESPONSIBILITIES: 

  1. Provide clients with suitable solutions to their financial services needs while maintaining a high standard of ethics.
  2. Service the needs of existing customers and effectively manage existing book of business for additional investment customers.
  3. Work cooperatively with branch staff and branch managers to promote and obtain qualified WMG (Wealth Management Group) referrals from the retail bank.
  4. Demonstrate good business practices involving, but not limited to, punctuality, professional demeanor, and leadership.
  5. Maintain neat, timely, and accurate records for regulatory and business purposes.
  6. Set and maintain sales goals in cooperation with management.
  7. Network with community centers of influence to generate mutual referrals.
  8. Train and work cooperatively with branch staff to obtain qualified referrals.
  9. Train branch staff on the compliance of selling investment products.
  10. Abide by the terms and agreements outlined by Invest Financial Corporation (the firm’s Broker Dealer).


Education: B.S. degree in Finance or Economics or relevant field; specialized investment education and training. Attained Securities Licenses 6 or 7, 63 & 65 and NYS Life/Health Licenses.

Skills: Proficient reading, writing, grammar, and mathematics skills; excellent interpersonal relations and communication skills; intermediate Microsoft Word, Excel, and email systems skills; working knowledge of the policies, procedures, and regulations related to the sale of investment products.

Experience: Minimum of three (3) years of experience in Financial Services or related experience required.

Apply Now

Senior Commercial Banking Officer  40 hours/wk Commercial Lending Scranton, PA
 

POSITION: Senior Commercial Banking Officer

MAJOR RESPONSIBILITIES: 

  1. Develop new commercial banking business by calling on a wide variety of prospective commercial enterprises in the PA region.
  2. Enhance ongoing relationships with current commercial customers, including the pursuit of additional cross-selling commercial banking products and services.
  3. Manage a variety of commercial credit opportunities, to include granting commercial loans within lending limits. Must be able to interview applicants, collect and analyze financial, credit and related information, recommend proposed structures to credit authorities, negotiate terms and act on loan applications.
  4. Effectively and actively manage existing commercial credit portfolio, to include ongoing formal reviews of existing credit relationships, collection on loan delinquencies and appropriate coordination with Credit Administration.
  5. Guide, support and coordinate with branch personnel in their efforts to grow and effectively manage their respective small business credit portfolios.
  6. Monitor individual sales performance versus objectives with appropriate supervisors.
  7. Attend sales and trade meetings, and actively participate in community service networking activities as a bank representative.
  8. Comply with established bank operating policies and procedures in order to maintain adequate controls and ensure compliance with regulatory requirements.
  9. Ensure bank wide customer service and sales objectives are integrated within the Commercial Banking Department's annual objectives.

 

BASIC QUALIFICATIONS:
Education: B.S. or B.A. degree in related field of study; specialized bank lending education and training.

Skills: Proficient reading, writing, grammar and accounting skills; strong communication, sales and negotiation skills. Credit analysis & loan structuring competencies, and a thorough knowledge of bank commercial products and services, loan documentation and collateral procedures.

Experience: Prior experience of at least seven (7) years in Commercial Banking, including financial analysis and commercial banking.

Apply Now

Commercial Banking Officer 40 hours/wk Commercial Lending Plattsburgh, NY
 

POSITION: Commercial Banking Officer 

MAJOR RESPONSIBILITIES:

  1. Performs a variety of duties to meet the commercial services needs of business customers as follows:
    • Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
    • Provides sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports.
    • Monitors individual sales performance versus objectives on a regular basis; discusses performance with appropriate supervisor on a frequent basis.
    • Serves as a member of the bank’s sales team, e.g., Branch Manager; makes group sales calls where these types of calls will improve the opportunity for new business development.
    • Maintains a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs.
    • Provides direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services; approves or rejects loan applications within individual lending authority.
    • Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems.
    • Maintains a working knowledge of bank operating policies and procedures with impact commercial services.
    • Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers.
  2. Provides quality service to customers, whether internal or external.
  3. Demonstrates cooperative efforts in working with other departments and within own department.
  4. Jointly establishes annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Lending Department’s annual operating plan.
  5. Complies with established operating policies and procedures in order to maintain adequate controls and to support the bank’s adherence to outside regulatory requirements.
  6. Communicates with management and staff personnel in order to integrate goals and activities.
  7. Responds to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frame and with established policy.
  8. Maintains appropriate records and provides assigned reports.
  9. Monitors and reviews accounts for appropriate risk rating to avoid risk rating changes by Loan Review, the OCC or other loan review processes.

APPLICANT REQUIREMENTS:

Education: B.S. or B.A. degree in a related field normally required; specialized banking education and training.

Skills: Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative, and sales skills; a thorough knowledge of the features and benefits of all bank commercial products and services; a working knowledge of bank operating policies and procedures which impact commercial services; valid drivers’ license.

Experience: Minimum of five (5) years' commercial banking experience and/or related lending experience is required.

Apply Now

Commercial Banking Officer 40 hours/wk Commercial Lending Watertown, NY
 

POSITION: Commercial Banking Officer

MAJOR RESPONSIBILITIES:
Performs a variety of duties to meet the commercial services needs of business customers as follows:

  1. Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
  2. Provides sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports.
  3. Monitors individual sales performance versus objectives on a regular basis; discusses performance with appropriate supervisor on a frequent basis.
  4. Serves as a member of the bank’s sales team, e.g., Branch Manager; makes group sales calls where these types of calls will improve the opportunity for new business development.
  5. Maintains a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs.
  6. Provides direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services; approves or rejects loan applications within individual lending authority.
  7. Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems.
  8. Maintains a working knowledge of bank operating policies and procedures which impact commercial services.
  9. Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers.
  10. Provides quality service to customers, whether internal or external.
  11. Demonstrates cooperative efforts in working with other departments and within own department.
  12. Jointly establishes annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Banking Department’s annual operating plan.
  13. Complies with established operating policies and procedures in order to maintain adequate controls and to support the bank’s adherence to outside regulatory requirements.
  14. Communicates with management and staff personnel in order to integrate goals and activities.
  15. Responds to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frame and with established policy.
  16. Maintains appropriate records and provides assigned reports.
  17. Monitors and reviews accounts for appropriate risk rating to avoid risk rating changes by loan Review, the OCC or other loan review processes.

 

APPLICANT REQUIREMENTS:
Education: B.S. or B.A. degree in a related field normally required; specialized banking education and training.

Skills: Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative, and sales skills; a thorough knowledge of the features and benefits of all bank commercial products and services; a working knowledge of bank operating policies and procedures which impact commercial services; valid driver's license.

Experience: Minimum of three (3) years' experience in related positions required.

 

Apply Now

Temp Electronic Banking Help Desk I 40 hours/wk Electronic Banking Canton, NY
 

POSITION: Temp Electronic Banking Help Desk I

MAJOR RESPONSIBILITIES: 

  1. Provide assistance and technical support to customers via the help desk maintaining professionalism and exemplary customer service skills.
  2. Responds to daily email messages from CBNA website regarding Internet Banking, Website issues, and products/services of CBNA.
  3. Provide assistance and customer support to branches, including processing Internet Banking or Telephone Banking maintenance requests.
  4. Follow internal Electronic Banking procedure to handle Regulation E claims.
  5. E-Statement review and release.
  6. Cross-trained on all or a combination of Credit Card daily balancing, Bill Payment daily balancing, Bill Payment returns and FI Transfer daily balancing.
  7. Miscellaneous clerical duties, including filing and maintaining department records.
  8. May be asked to cross-train and back-up for Debit Card Fraud monitoring.
  9. Retrieve night voicemail and day-time voicemail messages and determine who the call should be directed to.

 

BASIC QUALIFICATIONS:
Education: High School Diploma or equivalent.

Skills: Organizational skills, excellent oral & written communication skills, proficient PC skills and Internet knowledge. Jack Henry & CBNA product knowledge preferred.

Experience: Two (2) years' banking experience preferably including working knowledge of CBNA products/services.

Other: This position will be available through end of March 2017.

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Branch Manager I 40 hours/wk Branch Staff Oneonta, NY
 

POSITION: Branch Manager I

MAJOR RESPONSIBILITIES: 

  1. Manages the Branch office in order to meet the financial services needs of customer in the assigned community market area.
  2. Works with management in establishing growth, sales, and profit objectives.
  3. Provides the proper security and maintenance of the office.
  4. Ensures proper staffing of branch.
  5. Serves as an active member of the office customer service team by performing all of the duties of a Branch Loan Officer.
  6. Makes "outside" sales and customer service calls on present and prospective customers.
  7. Implement strategies to achieve goals assigned to the branch.
  8. Ensures that the office and all personnel adhere to established operating policies and procedures along with outside regulatory requirements.
  9. Directly supervises assigned personnel including selection, training, and performance evaluation, scheduling and work distribution.

 

BASIC QUALIFICATIONS:
Education: Associate's Degree or equivalent as well as specialized banking education and training.

Skills: Proficient communicative and sales skills; demonstrated supervisory skill; moderate consumer lending authority; thorough knowledge of Bank products and operating policies and procedures.

Experience: A minimum of four (4) years' experience in related banking and lending positions.

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Teller I 40 hours/wk Branch Staff Plattsburgh, NY
 

POSITION: Floating Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides teller support to two or more branches within the Potsdam area.
  2. Provides assistance to customers using quality service standards.
  3. Accepts deposits, verifies cash and endorsements.
  4. Cashes checks within limits assigned referring exceptions to supervisor.
  5. Accepts savings deposits and withdrawals.
  6. Prepares individual daily settlements of teller cash and proof operations.
  7. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  8. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  9. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  10. Promotes specific bank products when applicable.
  11. Makes customer service related telephone calls.
  12. Accepts loan, utility and other payments.
  13. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  14. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

Other: Flexibility with travel and scheduling, reliable transportation.

Apply Now

Senior Teller I 40 hours/wk Branch Staff Freeland, PA
 

POSITION: Senior Teller I 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Oversees daily teller operations in a branch to ensure good customer service and adherence to bank procedures.
  3. Trains, guides and assists other tellers.
  4. Balances branch cash and monitors levels. Orders currency from or ships to the Federal Reserve when necessary.
  5. Prepares required regulatory and internal reports.
  6. Maintains control of currency, bank drafts traveler's checks, etc.
  7. Listens for potential sales opportunities while conducting daily customer transactions.
  8. Observes and acts on opportunities to create appointments for Customer Service Representatives, Financial Service Representatives, and Lenders.
  9. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  10. Promotes specific bank products when applicable.
  11. Routinely performs the duties of a regular teller.
  12. May fill in at a customer service position.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent; Internal product knowledge seminars.

Skills: Accuracy, proficient interpersonal and communication skills; thorough knowledge of Bank products, and PC knowledge.

Experience: A minimum of four years bank and/or secretarial/sales experience normally required.

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Senior Teller I 37.5 hours/wk Branch Staff Johnson City, NY
 

POSITION: Senior Teller I 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Oversees daily teller operations in a branch to ensure good customer service and adherence to bank procedures.
  3. Trains, guides and assists other tellers.
  4. Balances branch cash and monitors levels. Orders currency from or ships to the Federal Reserve when necessary.
  5. Prepares required regulatory and internal reports.
  6. Maintains control of currency, bank drafts traveler's checks, etc.
  7. Listens for potential sales opportunities while conducting daily customer transactions.
  8. Observes and acts on opportunities to create appointments for Customer Service Representatives, Financial Service Representatives, and Lenders.
  9. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  10. Promotes specific bank products when applicable.
  11. Routinely performs the duties of a regular teller.
  12. May fill in at a customer service position.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent; Internal product knowledge seminars.

Skills: Accuracy, proficient interpersonal and communication skills; thorough knowledge of Bank products, and PC knowledge.

Experience: A minimum of four years bank and/or secretarial/sales experience normally required.

Apply Now

Teller I 37.5 hours/wk Branch Staff Central Region, NY
 

POSITION: Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

Other: Reliable transportation. Schedule: Monday, Thursday, Friday, Saturday and Sunday (OFF Tuesday/Wednesday). 

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Teller I 37.5 hours/wk Branch Staff Saranac Lake, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides teller support to two or more branches within the Rome area. 
  2. Provides assistance to customers using quality service standards.
  3. Accepts deposits, verifies cash and endorsements.
  4. Cashes checks within limits assigned referring exceptions to supervisor.
  5. Accepts savings deposits and withdrawals.
  6. Prepares individual daily settlements of teller cash and proof operations.
  7. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  8. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  9. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  10. Promotes specific bank products when applicable.
  11. Makes customer service related telephone calls.
  12. Accepts loan, utility and other payments.
  13. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  14. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cash handling or customer service experience preferred.

Other: Flexibility with travel and scheduling, reliable transportation. 

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Customer Service Representative 35 hours/wk Branch Staff Adams, NY
 

POSITION: Customer Service Representative I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Opens new depository accounts.
  2. Assists customers with stop payments, wire transfers, balance discrepancies on DDA's and other problems.
  3. Conducts needs-based sales interviews.
  4. Participate in branch prospecting efforts.
  5. Answers the telephone and routes calls to appropriate destinations.
  6. Prepares and/or types memos, letters and reports.
  7. May type loan documentation.
  8. May handle branch overdrafts and collection items.
  9. May handle interest payments to customers on certificates of deposit.
  10. Routinely fills in at the Teller position.

 

BASIC QUALIFICATIONS:
Education: High school diploma or equivalent; AIB Principles of Banking, internal product-knowledge seminars.

Skills: Proficient in typing and math, proven interpersonal and communication skills, thorough knowledge of bank products. 

Experience: A minimum of three (3) years of bank and/or secretarial experience.

Other: Reliable transportation.

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Teller I  35 hours/wk Branch Staff Lyons Falls, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator. 

Experience: Prior cash handling or customer service experience preferred.

Other: Reliable transportation.

Apply Now

Teller I  35 hours/wk Branch Staff Star Lake, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator. 

Experience: Prior cash handling or customer service experience preferred.

Other: Reliable transportation.

Apply Now

Teller I  25 hours/wk Branch Staff Hazleton, PA
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator. Bilingual in Spanish required.

Experience: Prior cash handling or customer service experience preferred.

Other: Reliable transportation.

Apply Now

Teller I  24 hours/wk Branch Staff Newark, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Friendly and professional communication skills, accuracy, basic math skills, and PC skills.  Comfort with presenting product information to customers.

Experience: Prior cashier or customer service preferred.

Apply Now

Teller I  24 hours/wk Branch Staff Ithaca, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Friendly and professional communication skills, accuracy, basic math skills, and PC skills.  Comfort with presenting product information to customers.

Experience: Prior cashier or customer service preferred.

Apply Now

Teller I  20 hours/wk Branch Staff Oswego, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Friendly and professional communication skills, accuracy, basic math skills, and PC skills.  Comfort with presenting product information to customers.

Experience: Prior cashier or customer service preferred.

Apply Now

Teller I  20 hours/wk Branch Staff Geneva, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Friendly and professional communication skills, accuracy, basic math skills, and PC skills.  Comfort with presenting product information to customers.

Experience: Prior cashier or customer service preferred.

Apply Now

Teller I  20 hours/wk Branch Staff Rushville, NY
 

POSITION: Teller I (or II with required experience)

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Friendly and professional communication skills, accuracy, basic math skills, and PC skills.  Comfort with presenting product information to customers.

Experience: Prior cashier or customer service preferred.

Apply Now

Call-in Teller Will Vary Branch Staff  Plattsburgh, NY
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Livingston & Steuben County
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Ontario & Wayne County
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Chautauqua County
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

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Call-in Teller Will Vary Branch Staff Owego, NY Area
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

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Call-in Teller Will Vary Branch Staff Lackawanna County, PA
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Bradford, Susquehanna, Wyoming Counties
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Luzerne & Carbon Counties, PA
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff St. Lawrence, Franklin and Jefferson Counties
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff Seneca Falls, NY
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff DeWitt, NY
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now
Call-in Teller Will Vary Branch Staff  Tupper Lake, NY
  POSITION: Call-in Teller I (or II with required experience) 
 

MAJOR RESPONSIBILITIES: 

  1. Provides assistance to customers using quality service standards.
  2. Accepts deposits, verifies cash and endorsements.
  3. Cashes checks within limits assigned referring exceptions to supervisor.
  4. Accepts savings deposits and withdrawals.
  5. Prepares individual daily settlements of teller cash and proof operations.
  6. Looks for and listens for potential sales opportunities while conducting daily customer transactions.
  7. Observes and acts on opportunities to create appointments for Sales Representatives, Financial Service Representatives, and Lenders.
  8. Researches customer accounts, sends out prospecting letters, and follows up with customers by telephone.
  9. Promotes specific bank products when applicable.
  10. Makes customer service related telephone calls.
  11. Accepts loan, utility and other payments.
  12. Issues money orders, cashiers’ and travelers’ checks, correspondent bank drafts, etc.
  13. May open Christmas Clubs.

 

APPLICANT REQUIREMENTS:
Education: High school diploma or equivalent.

Skills: Good communication skills, accuracy, basic math skills and use of a calculator.

Experience: Prior cashier or customer service preferred.

 

Apply Now

 

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